Never lose anything again. Securely back up all of your devices with unlimited data backup. Protect all your documents, music and photos instantly.
Unbeatable instant support when you need us, 24 hours a day 7 days a week. From setting up emails to virus removal, WiseGuys provides unlimited* support for you not just your device, meaning you are never left alone.
Fast and reliable repairs when support cannot get you back up and running. From screen replacements to hardware upgrades, our collect and send service means that you do not need to leave your home to have your device repaired. We will even send you a courtesy device whilst yours is being repaired.
No contracts. No hidden fees. Simple plans to suit your needs.
I have recently started subscribing to your company and I felt compelled to write to you to say how satisfied we have been with the exceptional service we have received.
I had a few issues with both my laptop and new printer which was a real problem, but you reassured it was just a glitch and then calmly fixed all the problems with ease.
We've put together a list of the questions we're asked most frequently.
No, none of of services require you to have a minimum term contract. You are free to cancel at any time.
You will not need to provide any card numbers. You will however need to set up a Direct Debit during the sign up process.
At present we only support quarterly Direct Debit billing.
No, our data back up service is truly unlimited.
Yes. Military-grade encryption is used both on the server and client sides to ensure maximum security.
Our technical team can assist you with any personal device operating system.
Support is normally provided by phone or email. If the issue is more technical than you are comfortable with, we can with your permission use remote access sessions to diagnose and resolve the problem.
We don’t look after your particular device as such, we look after you. If its technical and you're stuck just get in touch.
The devices we most commonly provide support for are Computers, laptops, mobile phones and tablets. However we're able to provide support on a wide range of devices. If you are unsure, contact our team.
If it's repairable, we will fix it.
The cost of the repairs are included in your plan, parts are not. In general most of the repairs we carry out do not require new parts.
As soon we have collected your device and diagnosed the problem (and if no parts are required to be ordered) your device/computer would usually be sent back out within the same week, and we will send you a courtesy device to use whilst yours is being repaired.
WiseGuys was founded in 2014 with the vision of providing unrivalled technical support. Our aim is to provide fast, reliable, professional and friendly support to our members, taking care of all their technical needs, removing the stress associated with using your devices.
We believe in providing support for you, not just your device.
We're happy to answer any questions you have. Just drop us a line.